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title: tcpa-survey
---

![Pen Air Logo](https://da.penair.org/hs-fs/hubfs/Pen%20Air%20Logo_Berry.png?t=1691680846875&width=220)

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Thinking about your overall experience with PenAir CU, please tell us how likely are you to recommend us to your friends and family.

Not at all likely Extremely likely

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What are the primary reasons for your score above?

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How would you rate your most recent transaction with us?

 Extremely satisfied  Somewhat satisfied  Neither satisfied nor dissatisfied  Somewhat dissatisfied  Extremely dissatisfied

What are the primary reasons for your score above or how we can enhance the experience?

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We served you in a respectful manner.

 Strongly agree  Somewhat agree  Neither agree nor disagree  Somewhat disagree  Strongly disagree

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We were knowledgeable about your request.

 Strongly agree  Somewhat agree  Neither agree nor disagree  Somewhat disagree  Strongly disagree

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We recommended solutions based on your needs.

 Strongly agree  Somewhat agree  Neither agree nor disagree  Somewhat disagree  Strongly disagree

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We met your expectations.

 Strongly agree  Somewhat agree  Neither agree nor disagree  Somewhat disagree  Strongly disagree

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